Customer Service Representative

We’re seeking a customer-focused professional who brings empathy, clarity, and problem-solving skills to every interaction. As a Customer Service Representative, you’ll be the frontline connection between our brand and our customers, ensuring a positive and consistent experience across all touchpoints.

What You’ll Do

• Respond to customer inquiries via phone, email, chat, or in person
• Provide clear, accurate information about products, services, and campaigns
• Resolve issues efficiently and escalate when needed
• Maintain customer records and document feedback
• Represent company and client values with professionalism
• Support team operations and customer experience initiatives

What You Bring

Experience in a customer-facing role

Strong communication and listening skills

Calm, professional demeanor under pressure

Basic technical and problem-solving skills

High school diploma or equivalent (some college preferred)

Bonus

• Bilingual abilities
• Background in retail, hospitality, or support roles

If you’re someone who shows up with empathy, accountability, and a service-first mindset, we’d love to hear from you.